Effective Date: [8/10/2024]
At Luorde.com, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access or use our services.
1. Information We Collect
Personal Data
When you use our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Home address (if booking a home service)
- Payment information (for service booking and processing)
- City or location (to find nearby services)
Usage Data
We may also collect information automatically when you use our website, including:
- IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Device information and operating system
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To facilitate booking of services (barbershops, salons, nail salons, skincare, and massage)
- To process payments and send confirmation details
- To communicate with you regarding your bookings, including updates or cancellations
- To personalize your experience by recommending services near you or in your selected city
- To improve our website and services based on customer feedback and preferences
- To comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Service providers: Barbershops, salons, and other providers you book through Luorde.com will receive your contact and appointment details.
- Payment processors: Your payment details will be shared with our payment processing partners to complete transactions securely.
- Third-party vendors: For marketing, analytics, or other technical services that help improve our platform.
We do not sell, rent, or share your personal information with unauthorized third parties for their own marketing purposes.
4. Data Security
We implement security measures to protect your information:
- Encryption: Your data is encrypted using SSL technology to prevent unauthorized access.
- Limited Access: Only authorized personnel have access to your personal data for business purposes.
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, including:
- Session cookies: To keep you logged in while booking services.
- Analytical cookies: To understand user behavior and improve our website.
You can manage cookie preferences through your browser settings.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct or update inaccurate information.
- Deletion: You can request the deletion of your data under certain circumstances.
- Objection: You can object to the processing of your data in specific cases.
To exercise these rights, please contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party websites. Please review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: [support@luord.com]